Technology Training

UTech offers personalized one-on-one or group training for Zoom and Zoom Rooms. To request training, send an email Please include your name, title, department and any specific topics or functions you wish to have addressed.

In anticipation of the transition to remote learning for the Spring 2020 semester, UTech is offering many opportunities to receive training for Zoom, Canvas and other tools. See the complete schedule.

Assistants are available to join your classes or meetings as a co-host. You can arrange for an assistant in advance by calling 216-368-HELP, e-mailing or submitting a ticket through the Help web page ( Another option is to contact the Service Desk during your class or meeting - you will need to provide your meeting ID.