COVID-19 and Work

Case Western Reserve is working to protect the health of the campus community during this rapidly expanding outbreak. Part of that effort is transitioning every possible university function to remote operation. We want to provide specific guidance and information regarding this period of largely remote work. As of now, it applies through the end of the semester, but its length may change based on subsequent developments.

Below are some frequently asked questions and answers related to this transition. This page will be updated as information becomes available.

Those deemed essential who will remain working on campus (i.e. support critical operations)

Check with your supervisor; you may be required to cancel your vacation.

The university has to support critical operations such as student services, research and animal care. These essential employees are required to be on campus. The university expects all essential employees needed to support critical operations to report to work. If there are health concerns, please contact your supervisor. Any time away from work should be discussed and approved in advance with your supervisor.

Contact your supervisor to determine whether you can perform your job duties at home.

Call your health care professional to determine if you have to be tested. Do not report to work. Call your supervisor to determine whether you can perform your job duties at home.

For exempt employees, you will be provided additional compensatory time for each hour worked (e.g. if you work eight hours, you will receive eight hours of compensatory time). For non-exempt employees, you will receive 1.5 times your hourly rate of pay.

Instructions will be posted to the Human Resources website this week.

Those employees working from home

All employees working from home are expected to be responsive to their supervisors and colleagues during their normal work hours, unless their supervisors have approved schedule changes in advance. For those remote-work employees whose duties involved in-person interactions (in full or in part), or have more limited access to technology, they and their supervisors should identify alternative work or learning opportunities they can perform. All employees—whether working on or off campus—will receive compensation.

This unique situation is a temporary measure to fit the needs of the university. It does not change university work from home policies.

This unique situation is a temporary measure to fit the needs of the university. It does not change university work from home policies.

This unique situation is a temporary measure to fit the needs of the university. It does not change university work from home policies.

You will be compensated your regular rate of pay.

Instructions will be posted to the Human Resources website this week.

Remote work will continue through the end of the CWRU semester, unless further instructions are provided.

You will work your normal schedule unless your supervisor indicates otherwise.

Through the end of the CWRU semester, unless further instructions are provided.

This is between your supervisor and Kelly Services or Legacy Staffing.

Yes, you will be expected to track what you are doing each day and report daily activities to your supervisor.

Contact your internet provider if you typically have internet access. Contact your supervisor if you typically do not have reliable internet access and cannot work from home.

Those who can’t work from home

Yes, through the end of the CWRU semester, unless further instructions are provided.

Yes, through the end of the CWRU semester, unless further instructions are provided.

Please consult with Employee Relations at 216.368.2458. If you have medical documentation, you are welcome to turn it in, but you are not required to do so.

Please consult with Employee Relations at 216.368.2458. If you have it, you are welcome to turn it in.

Those who are new and starting work at CWRU

Please consult with the HR Employment Team. Your supervisor will work with employment to determine your date of employment and where you will work.

The HR Employment Team will not be hosting orientation. Electronic methods will be coordinated with new employees.

Most new employee paperwork may be completed through electronic means. The federal form I-9 requires the employer to inspect the employee’s documents.

The HR Employment Team or HR Immigration Team will coordinate efforts to complete section 2 of the federal I-9 form. To contact the HR Employment Team, call 216.368.4504. To reach the HR Immigration Team, call 216.368.1397.

The HR Employment Team will coordinate efforts with Environmental Health and Safety and communicate to the new employee.

The HR Employment Team will coordinate efforts with Health Services and communicate to the new employee.

Employees can come to campus to turn paperwork in. Human Resources will be open daily from 9 a.m. to noon. Additionally, documents can be sent through Box. If an employee can’t use Box, protected health information should be blacked out, and employees can call to provide information over the phone.

For supervisors

There are a number of technology options that will enable you to work more closely and supervise your employees’ work, such as DuoLogin, Google Chats, Zoom Meetings, emailing completed projects daily, or other mechanisms.

For non-exempt employees, you should approve time weekly. Hours should reflect all hours worked.

Contact an approved temporary vendor, such as Kelly Services at 216.368.4506 and Legacy Staffing at 216.570.3094. You may also contact the HR Employment Team 216.368.4504.

Employees working from home will receive regular pay. When the university resumes full operations, this can be discussed.

Benefits questions

Please contact the HR Benefits Office at 216.368.5000. Additionally, documents can be sent to AskHR@case.edu through Box. If an employee can’t use Box, PHI should be blacked out, and the employee should call to provide information over the phone.

General questions

For any additional questions, HR has set up a call center that will be staffed between the hours of 8:30 a.m. to 5 p.m. Employees can call 216.368.6964.