COVID-19 and Work

Below are some frequently asked questions and answers related to COVID-19. This page will be updated as information becomes available. Other HR information related to COVID-19 is found here.

Those who are new and starting work at CWRU

Please consult with the HR Employment Team. Your supervisor will work with employment to determine your date of employment and where you will work.

The HR Employment Team will not be hosting orientation. Electronic methods will be coordinated with new employees.

Most new employee paperwork may be completed through electronic means. The federal form I-9 requires the employer to inspect the employee’s documents.

The HR Employment Team or HR Immigration Team will coordinate efforts to complete section 2 of the federal I-9 form. To contact the HR Employment Team, call 216.368.4504. To reach the HR Immigration Team, call 216.368.1397.

The HR Employment Team will coordinate efforts with Environmental Health and Safety and communicate to the new employee.

The HR Employment Team will coordinate efforts with Health Services and communicate to the new employee.

Employees can come to campus to turn paperwork in. Human Resources will be open daily from 9 a.m. to noon. Additionally, documents can be sent through Box. If an employee can’t use Box, protected health information should be blacked out, and employees can call to provide information over the phone.

For supervisors

There are a number of technology options that will enable you to work more closely and supervise your employees’ work, such as DuoLogin, Google Chats, Zoom Meetings, emailing completed projects daily, or other mechanisms.

For non-exempt employees, you should approve time weekly. Hours should reflect all hours worked.

Contact an approved temporary vendor, such as Kelly Services at 216.368.4506 and Legacy Staffing at 216.570.3094. You may also contact the HR Employment Team 216.368.4504.

Employees working from home will receive regular pay. When the university resumes full operations, this can be discussed.

Benefits questions

Please contact the HR Benefits Office at 216.368.5000. Additionally, documents can be sent to AskHR@case.edu through Box. If an employee can’t use Box, PHI should be blacked out, and the employee should call to provide information over the phone.

General questions

For any additional questions, please contract the HR Service Center at 216.368.6964 or AskHR@case.edu between the hours of 8:30 a.m. to 5 p.m., Monday-Friday.