An administrator of a CampusGroups page is called an officer. Officers are responsible for the upkeep and maintenance of their groups' pages. This guide will introduce you to some of the major tools you will need to do this successfully. For more help, you can also visit the CampusGroups help page.
Access Your Officer Tools
After logging in at community.case.edu, your groups will appear as clickable tiles on the homepage. To access a list of your groups from anywhere in CampusGroups, use the "Groups" dropdown menu as seen below.
If you are an officer of a group, you will find an officer toolbar down the left side of your screen. From here, you can access your various officer tools.
Manage Your Officers
You can manage your officer roster under the Dashboard tab on your officer toolbar and then selecting Officers. Once you've clicked on Officers, go to Permissions to customize each officer's individual role and their ability to manage certain items on your CampusGroups page.
Alternatively, you can update officer statuses under the Members tab and then selecting All Members. From there, you can toggle officer statuses using the checkboxes next to each member of your roster.
Please note: You can have your officers show up automatically on your group's website, in which case their "Role" and "Bio" will be displayed, so make sure you fill those out!
Manage Your Members
The Members tab holds all of your member management tools. Unless you change your group settings to closed membership (Dashboard-> Settings->Close membership->Yes), anyone can sign up to join your group. However, you will need to validate any new members by checking their Validate checkbox (Members->All Members); otherwise, they will not have access to your group.
Create Events
Under your Events tab, you will be able to select Create Event in order to setup events that either require payment from registrants or not. When creating the event, you will also have options to create multiple tickets, time slots, and a waiting list. The payment portal goes through PayPal.
By clicking on any individual event, you will be able to view your list of registrants and attendees.
Communicate with Your Members
Head to the Emails tab to communicate with your group members. You can set up mailing lists and email templates for your convenience, as well as track the delivery of your messages.
Additionally, your group will have an open discussion forum known as your "feed" as your main group page. To access the Feed as an officer, click on Group Page under Dashboard in your officer toolbar.
Create a Survey or Form
Create surveys and forms under the Surveys & Forms tab. While surveys and forms have the same functionalities, forms are more compact in appearance than surveys. Also under this tab, you can set up elections for your group's officers or polls for quickly gathering information from your members.
Manage Your Website
Administer, edit, and customize your group's website under the Website tab. You can also create blogs and discussion boards.
Keep Track of Your Group's Budgeting
The Money tab will be available soon and will allow you to track your group's budgeting and track your transactions (whether from ticket sales, dues paid by members, or refunds).
Share and Store Files
Under the Files tab, you will be able to store files and photos. You can change the access rights to folders so that some folders are only available to officers, while any member can access other folders.
Change Your Group's Settings
Under Dashboard -> Settings, you will be able to manage many of your group's settings, including branding and directory information, contact information, membership options, and social media links.
If the field you wish to change is locked, you can submit a GMR (Group Maintenance Request) to update it.
Here are the GMR options for existing groups:
- Change my group's name
- Change my group's type or recognizing organization (ex. USG to UDC)
- Change my group's categories or acronym
- Revive inactive group
- Deactivate group
Depending on the request type, GMRs may be sent to the relevant recognizing organizations for approval, then to administrators to enact the updates in CampusGroups and other systems. Some changes may take some time to be fully approved and added to the platform.